Last updated: 5/14/2025
1. Introduction
Welcome to Schengen Alert ("Service", "We", "Us", "Our"). These Terms and Conditions ("Terms") govern your use of our WhatsApp-based notification service for Schengen visa appointments.
By subscribing to or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
2. Service Description
Schengen Alert provides users with notifications via WhatsApp about potentially available Schengen visa appointment slots. We monitor publicly available information from official visa application portals. We do not book appointments, guarantee appointment availability, or have any affiliation with government bodies or visa application centers.
3. Subscription and Payment
Our Service is offered on a subscription basis. Current plans and pricing are detailed on our main page and during the sign-up process via WhatsApp.
Payments are one-off for the selected service duration (e.g., 7-day access, 14-day access). The service period begins upon confirmation of payment.
All payments are non-refundable except as required by law or as explicitly stated by Us.
4. User Obligations
You agree to provide accurate information, including your WhatsApp number and desired monitoring preferences (e.g., city/consulate).
You are responsible for acting upon any notifications received. We are not responsible for missed appointments or failure to book a slot based on our alerts.
You agree not to misuse the Service, including but not limited to, attempting to automate interactions with our WhatsApp bot beyond its intended use, or reselling our alerts.
5. Disclaimer of Warranties
The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, regarding the accuracy, timeliness, or completeness of the information provided. Slot availability can change rapidly, and official portals may experience downtime or errors.
We do not guarantee that you will successfully book a visa appointment using our Service.
6. Limitation of Liability
To the fullest extent permitted by applicable law, Schengen Alert shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Service; (b) any conduct or content of any third party on the Service; or (c) unauthorized access, use, or alteration of your transmissions or content.
7. Service Availability and Modifications
We reserve the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. We shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Service.
We may need to interrupt the Service for maintenance or other operational reasons.
8. Privacy
Your use of the Service is also governed by our Privacy Policy, which can be found at /privacy. By using the Service, you consent to the terms of the Privacy Policy.
9. Intellectual Property
The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of Schengen Alert and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Schengen Alert.
10. Governing Law
These Terms shall be governed and construed in accordance with the laws of the jurisdiction in which our primary business operations are based, without regard to its conflict of law provisions.
11. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
12. Contact Us
If you have any questions about these Terms, please contact us via the WhatsApp number provided on our main page.